We Do Make A Difference!

Mr. C. is a 50-year-old quadriplegic whose primary caregiver is his elderly mother. Mr. C’s greatest daily pleasures are watching television and working on his voice activated computer. These activities bring a measure of quality to Mr. C’s life by connecting him to the outside world. The electric hospital bed where Mr. C spends his days is used to position himself in order to participate in these activities.

Six months ago, this hospital bed broke, making it very difficult for Mr. C to be properly positioned. Mr. C’s mother now was struggling to reposition her son using any means available, usually multiple pillows and a thick wedge. This was no easy task for a woman in her 70’s and this put a great strain on the lives of both Mr. C and his mother.

Mr. C’s mother made several attempts to get Medicare or Medicaid to pay for a new bed, but to no avail. This is when our Clinical Coordinator, Maureen Sullivan, took it upon herself to step in and intervene for the sake of her patient. Maureen made several phone calls and fought to make a case for Mr. C. Eventually she was able to get a brand new hospital bed delivered to Mr. C. His mother was so moved that she had tears in her eyes as she was thanking Family for advocating on behalf of her son. As for Mr. C., he is ecstatic that he can once again enjoy those simplest of activities that most of us take for granted.

This was all made possible by the commitment that Maureen has to the mission of Family Home Health Services: “To lead the way home by making a difference in the lives we touch”. This seemingly small act by Maureen was truly life changing for Mr. C and his mother.

Thank you Maureen, for your on-going commitment to Family and the patients we serve.

You truly do MAKE A DIFFERENCE!